fp77's Privacy Policy

What Information We Collect

When you create an account on fp77 and while using our services, we collect the following types of information:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Residential address
• Payment method details (bKash, Nagad, Rocket account numbers)
• Identity verification documents (national ID card or passport)
• Information you share through support channels

1.2 Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time spent on the site and list of pages visited
• Login time and location data (geographical)
• Information obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

• Deposit and withdrawal amounts and history
• Betting and gaming activity history
• Bonus and promotion usage details

Purpose of Data Use

fp77 uses collected information only for the following legitimate purposes:

2.1 Service Provision and Management

• Creating and managing your account
• Verifying age and identity (confirming 21+ age requirement)
• Processing financial transactions (via bKash, Nagad, or Rocket)
• Providing gaming and betting services without interruption
• Awarding bonuses and rewards

2.2 Safety and Security

• Preventing fraud and money laundering
• Detecting unauthorized account access
• Monitoring user behavior to ensure responsible gaming
• Maintaining the technical security of the platform

2.3 Communication and Support

• Providing customer support via live chat and email
• Sending important account-related notifications
• Informing you about service updates and changes

2.4 Service Improvement

• Analyzing user experience to improve the platform
• Testing and launching new features
• Personalizing relevant promotional offers

Data Storage and Security

fp77 follows industry-standard security measures to protect your information. The key aspects of our security framework are described below:

3.1 Technical Security

All data transfers are secured through SSL (Secure Socket Layer) encryption technology. Your password and payment information are always stored in an encrypted state — no staff member can view them directly. Regular security audits are conducted and system vulnerabilities are resolved promptly.

3.2 Retention Period

All information is stored for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal requirements and account for the possibility of dispute resolution. Data is securely deleted once the retention period expires.

3.3 Access Control

Only authorized fp77 staff have limited access to your information, and only when required for specific job functions. All access is logged and reviewed regularly.

Sharing Information with Third Parties

fp77 never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: Information is shared with bKash, Nagad, and Rocket only to the extent necessary to complete transactions.
• Technology Service Providers: Information may be shared with contracted partners for hosting, cybersecurity, and analytics services, under confidentiality agreements.
• Legal Obligations: Information may be provided pursuant to a court order or a legitimate request from a relevant authority.
• Fraud Prevention: Relevant information may be shared to assist in the investigation of fraud or money laundering.

Under no circumstances will fp77 transfer your information to advertisers or unrelated third parties.

Cookies and Tracking Technologies

The fp77 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Strictly necessary for site operation — session management, maintaining login state.
• Functionality Cookies: Remember your preferences and settings, such as language selection.
• Analytics Cookies: Help us understand site usage patterns — no personal identity is revealed.

5.2 Cookie Control

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some core features of fp77 to not work properly.

Your Rights and Controls

As a user of fp77, you have the following rights over your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If your information is inaccurate, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your information be deleted, provided there are no legal obligations requiring us to retain it.
• Right to Restrict Processing: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can request that your information be provided in a readable format.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please contact our support team. We generally respond to your requests within a reasonable time.

Protection of Minors' Data

fp77 strictly prohibits account use by anyone under the age of 21. We do not knowingly collect any personal information from minors.

Age is verified at the time of account registration. If a user is found to have opened an account by providing false age information, that account will be closed immediately and all associated data will be securely deleted.

Policy Changes and Updates

fp77 reserves the right to amend this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the website.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the site after any changes will be taken as your acceptance of the updated policy. If you do not agree with the changes, you may request that your account be closed.

Responsible Gaming and Use of Data

fp77 places the highest importance on responsible gaming. To this end, we analyze your gaming and transaction data to identify early signs of problematic gaming behavior.

If our system detects any pattern of excessive gaming, we may reach out to you and suggest appropriate support or the imposition of limits. Data used for this purpose will never be used against you — it is solely to ensure your well-being.

For more details on responsible gaming, please visit our Responsible Gaming page.

International Data Transfers

fp77 primarily serves users in Bangladesh. If our servers or service partners are located in another country, your information may be transferred to that country. In such cases, we ensure that the relevant parties follow internationally recognized privacy standards and that appropriate contractual protections are in place.

Any international data transfer is governed by the terms of this policy and your information remains protected.

Other Important Matters

11.1 Third-Party Links

fp77 may occasionally reference other websites. If you visit those sites, their own privacy policies will apply. fp77 is not responsible for the privacy practices of third-party sites.

11.2 Response to a Data Breach

In the event of a data security breach, fp77 will act promptly — containing the breach, conducting an investigation, and notifying affected users as quickly as possible. The security team will take the necessary corrective measures to prevent future incidents.

11.3 Scope of This Policy

This privacy policy applies to fp77's website, mobile application, and all digital services. The terms of this policy remain in effect across every aspect of your relationship with fp77.

Related Pages

For other important policies and information from fp77, see: